Senior Business Analyst (BHXH/IVAN)

• Conduct research and gather business requirements from customers, end users, and relevant stakeholders.
• Analyze and consolidate collected information into detailed and structured business requirement documentation.
• Clarify business problems, identify existing pain points, and recommend solutions that address actual customer needs while aligning with the product’s development direction.
• Develop and maintain business documentation, including User Stories, Use Cases, Business Rules, and other relevant specifications.
• Work closely with Product, UI/UX, Development, and Quality Control teams to align requirements, review solution designs, and ensure features are delivered according to the agreed scope and business objectives.
• Support software testing and business quality assurance activities before product release or handover.
• Collect and analyze user feedback and operational issues to continuously improve product functionality and optimize the overall user experience.

Requirements

• Bachelor’s degree or higher in Business Administration, Economics, Finance, Accounting, or another relevant discipline.

• At least 3 years of experience as a Business Analyst or in a similar role involving product or market research.
• Practical experience communicating and working directly with customers, partners, or other external stakeholders.
• Experience working with AI-based products or solutions is considered an advantage.

• Basic understanding of business operations, organizational processes, and common enterprise workflows.
• Good understanding of the Software Development Life Cycle and the role of Business Analysis throughout the product development process.
• Familiarity with common software requirement documents, including PRD, SRS, Use Cases, and User Stories.

• Proficiency with common BA and product collaboration tools such as Jira, Figma, diagramming tools, or equivalent platforms.
• Strong communication skills with the ability to quickly understand and clarify business problems.
• Strong capabilities in information gathering, synthesis, requirements analysis, and documentation.

• Detail-oriented and careful in handling business requirements and documentation.
• Highly responsible with a strong commitment to delivery timelines and work quality.
• Able to perform effectively under pressure and manage multiple priorities.

• Experience working with HRM, ERP, accounting platforms, or other enterprise management systems is highly preferred.

Benefits

• Competitive salary with performance bonuses of approximately 2.75–3 months’ salary and additional employee recognition awards.
• Clear career progression with specialized training in Business Analysis, Product thinking, and leadership development.
• Opportunity to contribute directly to product roadmaps, core enterprise software features, and Agentic AI initiatives focused on financial operations and automation.
• Comprehensive healthcare benefits, team‑building activities, cultural and sports programs, and employee engagement initiatives.
• Modern working equipment and access to professional enterprise, analytics, project management, and advanced AI tools.