Senior Business Development Officer - IDH Solutions

Working location: Vietnam (Hanoi, Ho Chi Minh city)

Role Purpose

As a Senior Business Development Officer within IDH Solutions, you will work closely with the Global Lead to drive customer acquisition, develop strategic partnerships, and convert commercial opportunities into long-term engagements. Your primary focus will be building relationships with leading private sector actors across agricultural supply chains, from farm to fork, and securing their participation, commitment, and investment in IDH Solutions services, solutions, tools, and systems.

You will support customer outreach and engagement efforts with global companies, regional champions across priority commodity value chains. You will play a critical role in managing opportunities through the sales cycle, from prospect identification and relationship building through to proposal development, negotiation support, and contract closure.

This role requires a commercially minded professional who enjoys engaging with customers, understands business priorities, listens deeply to market needs, and can translate customer challenges into compelling value propositions that deliver impact and business value.

This role is offered as a fixed‑term consulting contract of six months, with possibility to extend to another six months.

Key Responsibilities

Customer Acquisition & Business Development

Support the Global Lead in developing and executing customer acquisition and business development strategies across priority sectors and geographies.
Identify, qualify, and develop new commercial opportunities with multinational corporations, traders, manufacturers, retailers, financial institutions, and strategic partners.
Build and manage a robust pipeline of prospective customers and co‑investment opportunities.
Facilitate outreach and engagement activities with senior private sector stakeholders across key agricultural commodity value chains.
Develop customer‑specific engagement strategies that translate market needs into opportunities for IDH Solutions.

Market Positioning

Engage with private sector partners, public sector actors, industry associations, and value chain stakeholders to increase awareness and understanding of IDH Solutions.
Expand IDH Solutions' visibility, credibility, and market presence across priority markets and sectors.

Sales Cycle Management & Opportunity Conversion

Support the end‑to‑end sales process, from lead generation and qualification through proposal development, negotiation, and contract execution.
Coordinate internal teams to develop compelling customer value propositions, commercial offers, and partnership proposals.
Prepare executive presentations, business cases, and customer engagement materials.
Track and manage opportunities through CRM systems, ensuring accurate pipeline visibility and forecasting.
Support commercial negotiations and work closely with the Global Lead to convert opportunities into signed agreements.

Market Intelligence & Innovation

Monitor market developments, emerging customer needs, regulatory trends, and sustainability challenges across agricultural supply chains.
Gather customer insights and translate them into new products, services, and partnership opportunities.
Explore innovative engagement approaches and business models that accelerate customer adoption and impact delivery.
Continuously identify opportunities to strengthen IDH's competitive positioning and customer value proposition.

Candidate Profile

Experience

3+ years of experience in business development, strategic partnerships, account management, commercial engagement, or consulting.
Demonstrated success in building customer relationships and supporting the closure of complex commercial opportunities.
Experience working with multinational corporations and private sector stakeholders in agriculture, food systems, sustainability, supply chains, or related sectors.
Experience managing multiple stakeholders across global and regional markets.
Fluency in Vietnamese and business‑level in English (spoken and written).

Skills & Competencies

Strong commercial mindset with a passion for customer engagement and business growth.
Excellent relationship‑building, networking, and influencing skills.
Ability to engage confidently with senior executives and decision‑makers.
Strong listening skills and ability to understand customer needs and translate them into solutions.
Entrepreneurial mindset with a willingness to innovate, test new approaches, and drive results.
Strong communication, presentation, and proposal development capabilities.
Ability to work across cultures and geographies in a matrixed environment.

What Success Looks Like

Growth in qualified business opportunities and customer pipeline.
Increased private sector participation and co‑investment in IDH Solutions.
Successful conversion of prospects into strategic customers and partners.
Expansion of IDH's footprint with global companies and Asian market partners.
Strong customer satisfaction, retention, and repeat engagement.
Meaningful contribution to revenue generation, partnership growth, and impact objectives.

Ideal Candidate Profile

We are looking for a commercially driven relationship builder who can operate comfortably at the intersection of sustainability, business strategy, and customer engagement. Someone who enjoys opening doors, convening influential stakeholders, understanding customer challenges, and helping organizations translate ambition into action. Above all, this is a role for an individual who is energized by winning new business, building long‑term partnerships, and helping grow the market adoption of IDH's solutions and services.

Interested?

We encourage applications before 01 November 2026. Apply in English via the Apply button — please do not submit applications by email or LinkedIn, in order to comply with GDPR requirements.

The successful candidate will be required to provide a reference check and a criminal record certificate as part of IDH’s onboarding procedure.

For more questions about the role and organisation, please contact Jessica at leung@idhtrade.org.

About IDH Solutions

IDH Solutions is a social enterprise that enables businesses, investment and governments to create resilient value chains. We deliver products and services to companies and organisations to better support their evolving needs to drive sustainable change through all built on the solid foundation of IDH’s successful initiatives and knowledge.

IDH's Mission is to transform markets by supporting thriving worker and farmer communities and achieving net zero, regenerative agricultural systems with a focus on Better Income, Better Jobs and a Better Environment.

Our commitment to safeguarding

The offer of the role will be made subject to receipt of satisfactory references, proof of relevant qualifications, identification checks and other safeguarding checks including background checks overseas (where appropriate). IDH Solutions also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

At IDH Solutions, we are committed to equal employment opportunities and do not tolerate discrimination or harassment of any type. We strive every day to build a more inclusive and equitable workplace.

Research shows women and other underrepresented candidates are less likely to apply unless they meet 100% of the listed criteria. If you meet many, but not all, of the qualifications and feel energised by the role, we strongly encourage you to apply.

Senior Business Development Officer, IDH Solutions (6-month to 1 year)

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