Senior FI Relationship Manager (40000389)

Job Purpose

• Working closely with the FI Relationship Management Director to develop appropriate business strategies that meet the needs of Financial Institution clients.
• Building strong relationships and enhancing Techcombank’s position with Financial Institution clients (both Banks and Non‑Banks) by providing tailored and effective financial solutions.
• Collaborating with business units and the CIBG Division to design and improve internal processes, as well as develop new product structures.
• Driving team performance to ensure business objectives are achieved.

Key Accountabilities (1)

• Develop FI customer network according to the bank’s overall strategy.
• Implement financial solutions to ensure portfolio growth, including risk management, to achieve optimal business efficiency.
• Point of contact for customer transactions regarding financial products and solutions.
• Develop and execute short‑term and long‑term business plans for assigned customer segments, ensuring alignment with the bank’s strategic objectives and driving sustainable growth.

Key Accountabilities (2)

• Point of contact for customer transactions regarding financial products and solutions.
• Contribute to developing market and new product initiatives.
• Increase wallet share with Financial Institution customers (FI/NBFI).
• Collaborate with internal functions to identify and assess customer risk.
• Manage financial performance and profitability for the assigned Financial Institution portfolio.
• Manage customer risk to ensure optimal profit for the bank.
• Contribute to market trend analysis and new product development.
• Ensure effective monitoring and control of debt quality across the entire assigned customer portfolio.
• Update the ACP in cases where customers have changes in business plans that may impact annual exploitation plans.

Key Accountabilities (3)

• Capability Development: Participate in developing training programs to enhance Functional Competencies; organize sessions to share knowledge and career trends in the region and worldwide.
• Develop personal career development plans.
• Corporate Culture: Understand and apply organizational values, culture, and behavioral standards in accordance with banking regulations.
• Perform other tasks as assigned by LM.

Key Relationships – Direct Manager

Key Relationships – Direct Reports

• FI Sales and Distribution Director

Key Relationships – Internal Stakeholders

• Functions within the CIBG division and related divisions at TCB (Operations, Information Technology, Risk Management, Compliance, and Legal)

Key Relationships – External Stakeholders

• Government agencies (State Bank of Vietnam, Ministry of Finance, Ministry of Justice, etc.); Partners and contractors; Industry enterprises; Customers (Board of Directors and Executive Board); Associations.

Success Profile – Qualification and Experiences

• Bachelor’s degree or above in Finance, Banking, Economics, or equivalent.
• Minimum 12 years of experience in financial services, banking, with expertise in FI/NBFI relationship management.
• Specialized knowledge of payment products, trade finance, financial markets and capital markets.
• English proficiency as per banking standards.