Senior Risk Management

• Develop, implement, and continuously enhance operational risk management tools, including Loss Data Collection (LDC), Risk and Control Self-Assessment (RCSA), and Key Risk Indicators (KRIs).
• Assess operational risks across payment processes, merchant and partner activities, and significant operational changes. Identify control weaknesses and recommend appropriate mitigation measures.
• Analyze transaction data and monitoring reports to detect unusual behavior and potential fraud risks, and recommend improvements to monitoring rules, alert thresholds, and preventive controls.
• Investigate fraud cases and operational risk incidents in coordination with relevant teams, evaluate potential financial impact, identify root causes, and monitor corrective actions through completion.
• Conduct risk-based KYC/KYB assessments and due diligence for merchants and partners, including recommending appropriate risk classifications, onboarding conditions, and ongoing monitoring requirements.
• Provide independent risk assessments and recommendations for merchant and partner disputes, working closely with Operations, Business, Legal, and Compliance teams to support resolution.
• Review new products, services, and material operational changes prior to implementation, provide independent risk opinions, and follow up on required risk controls.
• Develop and maintain risk management policies and procedures covering e-wallets, payment gateways, collection and disbursement services, remittance, and cross-border payment activities in coordination with relevant stakeholders.
• Monitor the effectiveness of existing risk controls and mitigation plans, and elevate material risks, incidents, and overdue corrective actions when necessary.
• Prepare periodic and ad-hoc risk reports highlighting key risk exposures, incident trends, control weaknesses, and recommended actions.
• Issue fraud risk alerts and provide practical guidance to internal teams and customers regarding emerging fraud patterns and preventive measures.
• Coordinate assigned risk initiatives and provide professional guidance to junior team members when required.

Requirements

• Bachelor’s degree in Banking & Finance, Business Administration, Information Systems, or a related discipline.
• At least 3 years of experience in a similar operational risk, fraud risk, payment risk, or related role within a fintech company, payment service provider, bank, or financial institution.
• Hands‑on experience with digital payment products or services, including e‑wallets, payment gateways, collection and disbursement services, card payments, remittance, or cross‑border payments.
• Practical experience developing or implementing risk management tools such as RCSA, KRIs, and loss or incident reporting frameworks.
• Ability to independently conduct risk assessments, investigate incidents, perform root cause analysis, and recommend practical and effective controls.
• Good understanding of payment transaction flows, merchant and partner risks, KYC/KYB processes, and common fraud patterns.
• Strong analytical skills and proficiency in Excel. Experience with SQL, BI tools, or transaction monitoring systems is considered an advantage.
• Strong communication and report‑writing skills, with the ability to communicate risk issues clearly and collaborate effectively across functions.
• Ability to read professional documents, prepare reports, and communicate effectively in English.
• Experience in remittance or cross‑border payment services is preferred.

Benefits

• Competitive salary with performance‑based incentives.
• Comprehensive annual bonus programs based on individual and company performance.
• Young, dynamic, and collaborative working environment.
• Complimentary daily lunch provided by the company.
• Regular company trips, team‑building activities, parties, and internal engagement events.
• Ongoing professional development opportunities through regular training programs.
• Annual performance reviews to recognize achievements and support career development.
• Full participation in social insurance, health insurance, unemployment insurance, and company‑organized periodic health check‑ups.
• Additional private health insurance coverage for management‑level employees.