Senior Technical Officer, RCCE and Responses

Job summary / overview

Responsibilities / duties

• Assist in providing technical support for ZD/EID outbreak preparedness and response, focusing on evidence‑based public health messaging, risk communication, and community engagement.
• Facilitate the rollout and oversight of assigned RCCE and response activities through coordination with government counterparts and partners.
• Support the implementation of assigned RCCE and response activities at Points of Entry, including risk communication, community engagement, and coordination with surveillance and response actors.
• Monitor day‑to‑day progress of assigned RCCE and response activities, keeping records of work plan milestones and deliverables, and reporting progress to the technical advisor.
• Assist in workplan development by preparing technical inputs, drafting sections of work plans, and supporting budget preparation.
• Ensure RCCE and response activities, technical products (including RCCE strategies, tools, SOPs, and materials for outbreak preparedness and response), and outputs comply with donor requirements, national guidelines, and organizational SOPs.
• Prepare technical reports, briefs, presentations, products and training materials for internal and external audiences.
• Analyze RCCE and response activities implementation and data to identify gaps and lessons learned, and report findings or issues to the technical advisor or senior technical staff.
• Coordinate with project teams, technical units, and partners to promote collaboration and information sharing.
• Perform other tasks as assigned.

Requirements / qualifications / skills

• Bachelor’s degree in public health, epidemiology, preventive medicine, or equivalent.
• Minimum of five years’ experience supporting public health outbreak preparedness and response, risk communication, or community engagement within Global Health Security or infectious disease programs.
• Working knowledge of ZD/EID outbreak preparedness and response, including integration of RCCE approaches and coordination at Points of Entry.
• Experience working with international NGOs, the Government of Vietnam, donor agencies, community and media engagement to improve health outcomes.
• Ability to contribute to technical writing, including reports, workplan sections, presentations, briefs, technical products, or training materials.
• Strong organizational and analytical skills, with the ability to track deliverables, support work plans, and manage multiple tasks.
• Ability to work collaboratively in multidisciplinary teams and follow technical direction from senior advisors.
• Ability to work under pressure, meet deadlines, and achieve ambitious results.
• Well‑developed written and oral communication skills in both Vietnamese and English.
• Proficiency in MS Office package (Word, Excel, PowerPoint, etc.).
• Ability to travel as necessary.

Benefits / compensation / perks