Mô tả công việc
About Everfit
Everfit is one of the fastest growing fitness coaching platforms in the world. We power more than 300,000 coaches across the globe with an all-in-one AI-powered platform to run and grow their businesses. In 5 years, we have become one of the leaders of the health and wellness B2B SaaS category in the US and around the world!
We are at an inflection point. We are focusing our efforts to capture more of the $5.1 trillion health and fitness market by going direct to consumers. Our vision is to become the operating system for personal health, where anyone can plug in a coach, or multiple coaches, to reach their wellness goals faster, optimize their human potential, and extend their longevity.
Our team spans from San Francisco to Vietnam, with senior leaders who have built and scaled products at Netflix, Apple, Meta, Nike, Hulu, Uber, Amazon, Hypebeast, and Quibi. We are building the next unicorn to come out of Vietnam, and we are looking for a confident leader who can help us get there.
Position Overview
We are looking for a Senior UX Researcher who can turn user understanding into better product decisions. You will lead research across our coaching platform and emerging consumer experiences, helping teams find the right problems, test solutions, and learn from what we launch. You will work closely with designers, product managers, engineers, and company leaders, and help strengthen Everfit's research practice.
Your impact
- Plan and lead interviews, usability studies, surveys, and other research with coaches, clients, and fitness businesses.
- Investigate journeys such as onboarding, workout programming, progress tracking, coach discovery, and the use of AI‑assisted tools.
- Combine research findings with product data and customer feedback to identify needs, explain behavior, and prioritize opportunities.
- Test concepts and prototypes early, then evaluate shipped experiences to see whether they solve the intended problem.
- Present clear, actionable findings to product, design, engineering, and leadership teams.
- Build reusable research practices, including participant recruitment, study planning, and sharing insights across teams.
- Mentor teammates in research methods and help make user evidence a consistent part of product development.
Who you are
- You have 4+ years of UX research experience and examples of research that influenced a shipped product or product strategy.
- You can choose appropriate qualitative and quantitative methods, conduct rigorous studies, and explain the limits of your findings.
- You are comfortable researching complex products across web and mobile.
- You communicate clearly in English, both in writing and conversation, and can make findings useful to different audiences.
- You are confident collaborating with designers, engineers, product managers, and senior stakeholders.
- You are thoughtful about accessibility, participant privacy, and researching personal health and wellness experiences.
- You are self‑directed, open to feedback, and willing to challenge assumptions with evidence.
- Experience with B2B SaaS, consumer marketplaces, fitness or wellness, or AI‑assisted products is a plus.
Why Join Everfit?
- Be part of an AI‑first company redefining fitness and wellness.
- Help build the future of personalized wellness with AI agents and a groundbreaking B2C marketplace for training and coaching.
- Be rewarded with a competitive compensation package.
- Work alongside world‑class talent from companies like Apple, Meta, Uber, Patreon, and Nike, united by a shared passion for impact and excellence.
- Work with a high‑performing organization in Vietnam, driving innovation that scales across the US, UK, and beyond.
- Collaborate globally with founders and leaders who believe in clarity, ownership, and joyful progress at work.
- Work in a collaborative and fast‑paced environment with a team that values dedication, creativity, and joy.
- Opportunity to shape the future of a high‑growth global startup.
Our Perks and Benefits
Compensation & Benefits
- Competitive salary with 13th‑month pay and performance bonus.
- Paid leave — vacation, sick leave, and maternity leave.
- Full social insurance coverage and premium healthcare benefits.
Build Your Career with Impact
- Be part of a mission‑driven company that's transforming human potential.
- Empower more than 300,000 coaches across the globe — including Olympic athletes, military trainers, rehab specialists, and celebrity coaches.
- Make a global impact while building a meaningful, purpose‑driven career.
- Continuous training and mentoring.
- 1–2 performance reviews annually.
Work Environment
- English‑speaking, international environment promoting open communication and collaboration.
- Work alongside world‑class talent from companies like Netflix, Apple, Meta, Nike, Hulu, Uber, Amazon, Hypebeast, and Quibi, united by a shared passion for impact and excellence.
- International team for global career growth.
- Laptop and work equipment provided.
- Beautiful working environment near Danang's city center (Dragon Bridge) and Hanoi office.
Health & Wellness
- PVI health insurance program and annual health check‑ups.
- Active sports clubs (football, badminton, pickleball) and company retreats.
- A modern pantry designed for relaxation and social connection.
- Monthly wellness and learning workshops to recharge and grow.
Everfit.io
is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.Yêu cầu kinh nghiệm
4+ years UX research experience; strong qualitative and quantitative methods; English communication; experience with web and mobile products; ability to collaborate with cross‑functional teams.