Mô tả công việc
Responsibilities / Tasks
- Prepare and process sales quotations, proposals, and contracts.
- Maintain and update customer records and sales data in CRM and ERP systems (e.g., SAP).
- Track and follow up on sales orders, delivery schedules, and invoicing.
- Act as a liaison between customers and internal departments (logistics, finance, service).
- Respond to customer inquiries and provide timely updates on order status.
- Ensure all sales documentation is complete, accurate, and properly filed.
- Generate regular sales reports and assist in sales forecasting and budgeting.
- Coordinate with various departments to ensure seamless operations.
- Support the sales team with travel arrangements, meeting coordination, and event planning.
- Assist in organizing customer visits, product demos, and exhibitions.
- Other tasks assigned by Line Manager
Your Profile / Qualifications
- Minimum 2 years of experience in Sales Administration, Customer Service, Service Support, or a related role.
- Experience working in an engineering, industrial, manufacturing, or technical business environment is preferred.
- Strong attention to detail, accuracy, and accountability in handling documentation and processes.
- Proven ability to prioritize tasks and manage multiple responsibilities effectively.
- Customer-oriented mindset with excellent problem-solving skills.
Skills & Competencies
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
- Familiarity with ERP and CRM systems; SAP knowledge is an advantage.
- Strong verbal and written communication skills in English and Vietnamese.
- Excellent organizational, coordination, and interpersonal skills.
- Proactive, detail-oriented, and able to work independently as well as collaboratively within a team.
- Positive attitude with a strong commitment to customer satisfaction and operational excellence.