Mô tả công việc
Key Responsibilities
- Manage end-to-end landside shipment execution—from booking and planning to delivery and order closure—using SAP TMS
- Plan and optimize transport, including vendor allocation, scheduling, and handling changes (amendments/cancellations)
- Monitor execution, proactively manage exceptions, and ensure timely resolution across stakeholders
- Coordinate with transport vendors to ensure service delivery, compliance, and performance adherence
- Ensure accurate system updates, cost validation, and timely order closure to support billing and profitability
- Coordinate work closely with external parties – vendors, terminals, customers and internal functions – finance, procurement, customer experience
- Build strong engagement with regional front office teams
- Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
Qualifications
- Bachelor's Graduate
- Excellent English Communications Skills
- Minimum 3 years of experience in Logistics, Shipping or Freight (Better if from Shipping Landside process)
- Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software.
- Flexible to work across shifts including night shifts and adhere to a five-day in-office expectation.
- Strong attitude, communication, and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to manage multiple tasks in a dynamic environment.