Stock & Administration

About the job

Job responsibilities

• Stock Management
  • Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging).
  • Manage the delivery operations, preparing and replenishing stock quickly and accurately.
  • Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience.
  • Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs.
• Administration
  • Manage vendor contracts.
  • Monitor store maintenance.
  • Liaise with HR Administration and payroll on time sheets and other needed information.
  • Support the Store Management in creating the staff planning (workforce management) taking into consideration anticipated traffic flow, commercial elements and staff availability.
  • Manage stationery, uniforms, kitchen supplies, etc.
  • Handle cash management and expenses reimbursement.
  • Follow Internal Audit guidelines.
• After Sales Services
  • Approach After Sales Services as a Client relationship opportunity and provide the best Client experience.
  • Handle Client repair requests, manage the repair process and Client follow-up.
  • Manage and ensure quality issues are properly dealt with.
• General duties
  • Follow the company's policies and procedures.
  • Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store.
  • According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs.
  • Develop the highest Brand and product knowledge.
  • Respect Louis Vuitton Brand standards in terms of grooming and behavior.

Profile

• Previous retail experience, preferably gained within a high‑end or luxury market. We will also consider those with a strong background in a customer‑centric environment.
• A willingness to learn and continuously improve personal and team performance.
• Forward‑thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
• Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.

Additional information

• Curiosity, Empathy, Agility, Commercial Mindset
• Passion for the Brand
• Professional Attitude
• Organized & Attention to Detail
• Sense of Service
• Responsibility & Ownership