Mô tả công việc
ACG_3828_JOB
Our client is a global luxury fashion brand who is looking for a qualified candidate to join their firm.
Sales Growth
- Establish implementation plans.
- Manage sales processes.
- Drive monthly, quarterly, and annual sales performance.
Data Management
- Prepare reports, analyze business data, and provide recommendations based on business indicators such as APT, UPT, merchandise performance, new and existing customer data, retention rate, and conversion rate.
Operations Management
- Manage operational processes and operating standards.
- Oversee day-to-day store operations.
- Manage store image and visual merchandising standards.
Personnel Management
- Recruit, train, develop, and motivate employees.
- Manage attendance, shifts, and work schedules.
- Build a professional working culture and environment.
Customer Relationship Management
- Monitor and manage customer experience.
- Manage customer service processes.
- Conduct customer satisfaction surveys.
- Develop and expand the customer base.
Merchandise Management
- Manage merchandise processes, including inbound, outbound, and inventory activities.
- Evaluate merchandise performance at stores and benchmark against competitors and market trends.
- Manage purchasing activities.
Requirements
Knowledge & Qualifications
- College degree or higher.
- At least 5 years of relevant management experience in luxury retail or a comparable industry.
- Experience in the beauty industry is an advantage.
Core Competencies
- Positive and constructive mindset.
- Proactive and creative approach to work.
Skills
- Fluent English communication skills.
- Advanced problem-solving and communication skills.
- Strong presentation skills.
- Recruitment and talent acquisition skills.
- Strong management and leadership capabilities.
- Goal-setting and performance management skills.
- Warehouse and merchandise management skills.
- Advanced team training and development skills.
- Proficiency in Microsoft Office.
Benefits
- Competitive compensation package with a fixed 13th-month salary and performance-based bonus.
- Premium health insurance.
- Annual performance review.
- Company-sponsored sports activities.
- Training programs and rotation opportunities across subsidiaries.
- Professional and creative working environment with modern equipment.
Contact: Ha Hoang, Quynh Anh, My Nguyen
Due to the immense number of applications, only shortlisted candidates will be contacted.