Mô tả công việc
What You’ll Do
- Lead projects from intake to delivery across creative, marketing, events, video, and studio operations functions.
- Manage a high volume of requests while balancing priorities, timelines, resource availability, and stakeholder expectations.
- Develop project plans, timelines, milestones, and delivery schedules.
- Coordinate work across creative teams, studio leads, marketing operations partners, and business stakeholders.
- Facilitate project meetings, status reviews, handoffs, and cross‑functional collaboration.
- Identify and mitigate risks, bottlenecks, resource constraints, and delivery challenges.
- Maintain project visibility through reporting, dashboards, status updates, and operational reviews.
- Support process improvements that increase efficiency, consistency, and scalability across the organization.
- Provide project oversight and people management support for two Graphic Designers based in Mexico City.
- Ensure projects comply with brand, legal, privacy, and operational requirements.
What We’re Looking For
Required Qualifications
- Bachelor's degree or equivalent experience.
- 5‑8 years of experience in project management, project coordination, marketing operations, creative operations, or related fields.
- Strong ability to manage multiple priorities in a fast‑paced environment.
- Excellent organizational, communication, and stakeholder management skills.
- Experience working across cross‑functional and matrixed teams.
- Advanced English communication skills.
Preferred Qualifications
- Experience in a creative agency, in‑house creative studio, marketing operations, events, video production, or creative services environment.
- Experience using project management tools such as Smartsheet, Workfront, Microsoft Planner, or similar platforms.
- Experience with dashboards, operational reporting, capacity planning, or workload management.
- PMP, CAPM, CSM, PRINCE2, or other project management certifications.
- Experience working with geographically distributed global teams.
Success in This Role
- A self‑starter who takes ownership and drives projects forward independently.
- Comfortable working with senior stakeholders and business leaders.
- Able to manage multiple concurrent projects without sacrificing quality.
- Skilled at influencing cross‑functional teams in a matrixed environment.
- Solution‑oriented, adaptable, and resilient in changing priorities.
- Passionate about process improvement and operational excellence.
Why Join Us?
- Partner with colleagues across the Americas, Europe, and Asia.
- Work on a wide range of creative, marketing, events, and digital initiatives.
- Gain exposure to senior leadership and global stakeholders.
- Help shape the future of a growing creative operations organization.
- Join a collaborative team focused on innovation, efficiency, and impact.