Supply Chain Manager

About Our Client

Role Overview

• Electric two-wheelers
• Batteries
• Battery swap stations
• Spare parts and accessories
• Warehouse and PDI operations

Key Responsibilities

1 - Demand and Supply Planning

• Develop demand and supply plans for vehicles, batteries, swap stations, spare parts, and accessories.
• Consolidate sales forecasts, dealer plans, retail requirements, and network-development plans.
• Translate demand forecasts into procurement, shipment, inventory, and allocation plans.
• Monitor forecast accuracy, stock availability, supply constraints, and inventory exposure.
• Identify potential shortages, excess inventory, and supply risks, and recommend mitigation actions.
• Establish appropriate inventory levels, safety stock, and replenishment plans.
• Lead regular demand and supply review meetings with relevant business functions.

2 - Vehicle Supply Chain

• Manage vehicle supply from order planning through importation, customs clearance, warehousing, PDI, allocation, and delivery.
• Coordinate with manufacturers, freight forwarders, customs brokers, warehouses, PDI providers, and transport companies.
• Track vehicles by model, color, VIN, production batch, status, and location.
• Coordinate vehicle allocation and delivery to dealers, retail stores, fleet customers, and pilot programs.
• Resolve shipment delays, inventory discrepancies, transport damage, and documentation issues.

3 - Battery and Swap-Station Supply

• Develop battery requirements based on vehicle sales, vehicle delivery, swap-station loading, PDI, and operational-buffer needs.
• Maintain accurate Battery records by serial number, status, condition, and location.
• Coordinate Battery allocation across vehicles, swap stations, warehouses, retail stores, and service locations.
• Establish proper procedures for Battery storage, charging, movement, quarantine, return, and disposal.
• Manage the shipment, storage, allocation, and delivery of swap stations and related equipment.
• Align swap-station supply with site readiness, installation schedules, dealer plans, and network rollout.
• Ensure Battery and swap-station operations meet our client's safety, insurance, and compliance requirements.

4 - Warehouse and PDI Management

• Manage our client's warehouse operations directly or through an appointed logistics partner.
• Ensure adequate warehouse capacity and suitable storage conditions for vehicles, batteries, swap stations, and spare parts.
• Establish warehouse procedures for receiving, inspection, storage, picking, dispatch, returns, and stocktaking.
• Coordinate vehicle PDI and ensure sufficient vehicles and batteries are ready for delivery.
• Maintain controls for saleable, damaged, returned, quarantined, and obsolete inventory.
• Monitor warehouse productivity, inventory accuracy, storage capacity, damage rates, and vendor service levels.

5 - Inventory and Working-Capital Management

• Maintain accurate inventory records across warehouses, dealers, retail stores, service points, and other approved locations.
• Balance product availability with working-capital and cash-flow requirements.
• Monitor inventory coverage, ageing, slow-moving stock, excess inventory, and obsolescence.
• Lead regular stock counts and investigate any inventory discrepancies.
• Work with Finance on inventory valuation, reconciliation, accruals, and audit requirements.
• Recommend actions to redistribute, return, consume, or dispose of excess and obsolete stock.

6 - Logistics and Importation

• Manage international and domestic transportation for vehicles, batteries, swap stations, spare parts, and accessories.
• Coordinate import and customs documentation with suppliers, freight forwarders, and customs brokers.
• Monitor shipping schedules and provide early warnings of delays or documentation gaps.
• Support compliance with Vietnamese customs, import, tax, insurance, and product requirements.
• Monitor freight, customs, storage, and landed costs against budget.
• Manage cargo shortages, transport damage, and insurance claims where required.

7 - Spare-Parts Supply

• Work with the After-Sales Manager to develop spare-parts demand and stocking plans.
• Ensure critical spare parts, service tools, and workshop equipment are available before vehicle launch.
• Coordinate spare-parts procurement, importation, storage, allocation, and replenishment.
• Support spare-parts distribution to dealers, retail stores, and authorized service workshops.
• Monitor spare-parts availability, fill rate, back orders, ageing, and obsolete inventory.
• Support warranty campaigns, recalls, and urgent field-service requirements.

8 - Vendor and Process Management

• Manage suppliers, freight forwarders, customs brokers, warehouse providers, and transportation companies.
• Establish clear service levels, KPIs, responsibilities, and escalation processes for each vendor.
• Monitor vendor performance in relation to cost, quality, compliance, and delivery.
• Develop and maintain supply chain SOPs, controls, approval processes, and reporting tools.
• Work with the Systems Manager to support the implementation of ERP, warehouse, inventory, and planning systems.
• Ensure accurate and timely supply chain data and reporting.

Qualifications and Experience

• Bachelor’s degree in Supply Chain Management, Logistics, Operations, Engineering, Business Administration, or a related discipline.
• At least 7 to 10 years of relevant supply chain experience.
• At least three years of experience in a supply chain management or leadership role.
• Strong experience in demand and supply planning, logistics, importation, warehousing, and inventory management.
• Experience managing logistics providers, warehouses, freight forwarders, and customs brokers.
• Strong analytical, planning, and problem-solving skills.
• Experience using ERP, inventory, warehouse, or supply‑planning systems.
• Strong English and Vietnamese communication skills.
• Ability to work effectively in a fast‑moving and cross‑functional environment.

Preferred Experience

• Experience in automotive, electric vehicles, motorcycles, mobility, batteries, energy infrastructure, or consumer durables.
• Experience managing serialized or high‑value assets.
• Knowledge of lithium‑ion Battery transportation, storage, and handling.
• Experience supporting a dealer, retail, distributor, or after‑sales network.
• Experience establishing supply chain operations for a new business or product launch.

Personal Attributes

• End‑to‑end ownership
• Hands‑on execution
• Planning and analytical discipline
• Commercial and working‑capital awareness
• Proactive risk and stakeholder management