Mô tả công việc
Role Purpose
To provide effective coordination and logistical support to ensure the smooth and efficient delivery of teaching operations.
Role Accountabilities
- Support the smooth delivery of teaching operations through effective coordination of teacher schedules, classes, learning systems and teaching resources.
- Provide administrative and financial support, including processing teaching centre payments and supporting tuition fee refunds, deferrals and transfers.
- Assist with onboarding, compliance activities and coordination with internal teams and external suppliers to ensure efficient service delivery.
Role specific skills, knowledge and experience
- Experience working in a customer‑focused environment, with experience in teaching operations or a similar operational setting.
- Experience using digital tools and technology to streamline workflows and procedures and improve efficiency would be desirable.
Further Information
- Language: Strong English proficiency is essential for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and support international operations.
- Education: Candidates should hold a diploma in any field.
- Applications are welcomed from candidates currently based in this location with the legal right to work. Relocation support is not provided for this role.