Mô tả công việc
ACG_3921_JOB
Our client is a leading global building materials company who is looking for a qualified Technical Engineer to support its construction chemicals business.
JOB DESCRIPTION
- Act as the technical representative for construction chemical products within the distribution sales channel.
- Work closely with the Sales team to support commercial activities by providing customers with technical consultation on waterproofing products, construction chemicals, related solutions, and appropriate application methods.
- Develop technical documentation, application guidelines, and construction method statements for relevant products and solutions.
- Provide technical support to internal stakeholders including Sales, Product Marketing, Trade Marketing, Manufacturing, and Quality Control teams.
- Work directly with external stakeholders including distributors, dealers, Design & Build companies, contractors, and construction professionals to provide product and application support.
- Respond to technical inquiries and customer concerns and support the resolution of product‑oriented issues.
- Monitor activities within the assigned scope and provide technical recommendations and regular reports to management.
- Travel across Northern provinces when required to support Sales activities, customers, and market development.
Requirements
- Bachelor’s degree in Construction Materials Engineering, Construction Chemicals, or a related technical discipline.
- Approximately 3–5 years of experience in construction materials, construction chemicals, or a related field.
- Good understanding of the construction industry, building materials, and relevant product applications.
- Strong teamwork and cross‑functional coordination capabilities.
- Good communication and presentation skills, with the ability to present effectively to both internal teams and external customers.
- Ability to handle customer inquiries and complaints in a professional and solution‑oriented manner.
- Proficiency in Microsoft Word, Excel, and PowerPoint is required.
- Careful, detail‑oriented, cooperative, willing to learn, and capable of working effectively under pressure.
- Willingness to travel and closely follow up with customers when required.
Benefits
- Healthcare coverage for employees and eligible family members.
- Structured training and individual career development programs.
- Working equipment, including a company laptop.
- Competitive employee reward and benefits programs.