Mô tả công việc
About the role
For this role, we accept applicants residing in Vietnam!
Magnolia was founded in 1997 by Boris Kraft and Pascal Mangold, two software entrepreneurs with a passion for both people and technology. It is a privately‑held company with headquarters in Basel, Switzerland. Today, Magnolia has a global reach, with more than 10 regional offices serving customers in over 100 countries. Through its network of expert implementation partners, Magnolia helps enterprises master their DX initiatives with a platform that's engineered for the challenges and opportunities of going digital.
Our journey in Vietnam began on August 1, 2014, with a small team. Since then, we've grown into a thriving hub, housing more than 25 talented individuals dedicated to Product Development, Support & Services, Consulting, and Training. Today, Magnolia Vietnam stands tall as the beating heart of our operations in Asia Pacific.
What will you do?
As Technical Product Manager, you keep the stream focused on outcomes that matter for customers, partners and the business. You take charge of product and technology direction within the stream, and you make sure that what we build is actually used and actually creates value.
You will be the regular technical contact for customers and partners, the person who carries their reality into the stream and carries the stream's direction back out.
This is a bridge role that holds real weight. You’ll work shoulder to shoulder with our Product Managers to align product vision, value, and technology in the stream backlog, and you’ll be a full member of the stream. Here, leadership means clarity: every initiative has a clear, measurable, and traceable outcome. The team's autonomy is built on the confidence that they are doing the right thing under the supervision of the Technical Product Manager.
Shape the direction
- Set product and technology direction for the stream, giving every initiative a clear target outcome.
- Explore new technical possibilities, including through agentic research, and bring concrete options to the team.
- Frame hard technical questions, explore options and steer the team toward sound decisions.
- Co‑own the stream backlog with the PMs. Keep it shaped, prioritized and connected to outcomes, with the customer and partner view always present.
Build and run it
- Shape features and write technical specifications, using AI‑assisted techniques to turn problems into clear, buildable plans.
- Implement features end to end across the relevant layer of the stack, following Magnolia’s development policies and quality standards.
- Live the “you build it, you run it, you take charge” mindset as a regular member of the stream.
- Run our product solutions together with the platform, cloud, and support teams.
Be the voice of the customer
- Act as the technical contact for customers and partners. Understand their context and turn it into product direction.
- Handle 3rd‑level support topics and communication, sometimes working directly with customers.
- Take part in PD on‑call duties in an advisory role, with a focus on on‑premise installations.
Drive adoption and impact
- Track whether features are used and create value, and act when they don’t.
- Enable go‑to‑market, so features reach customers and partners well, including internal enablement and training.
- Work across streams and departments, such as support, training, customer success, professional services and cloud, to keep direction and delivery connected.
- Collaborate proactively and constructively with your team, your department and the wider company.
What do you bring in?
- Strong critical thinking, a collaborative spirit, and a take‑charge mentality.
- Clear communication skills and the ability to work well with colleagues and with internal and external stakeholders.
- Ability to enable and train technical people on your own topics.
- Solid technical system design and solution thinking.
- Experience in technical shaping and specification of product solutions using agentic flows.
- Hands‑on engineering skills across frontend (REACT, TypeScript, Node.js), backend (J2EE, microservices), and platform (Cloud and container‑based environments).
- A strong quality mindset, with experience in unit, integration, performance, and platform testing.
- Leadership skills without formal authority, guiding through influence and clarity.
- Full accountability for your own work and solutions.
- Competencies in secure development, threat modelling, vulnerability handling, data protection and related standards (e.g. ISO 27001, SOC 2).
- Proficient in English, written and spoken.
So, who are we?
- Bright, fun, and open‑minded colleagues spread across the globe
- Lateral and vertical growth opportunities
- Flexible, innovative, and outcome‑oriented
- Aside from work, we are parents, gamers, bookworms, athletes, adrenaline junkies, philosophers, and so much more.
We are for you if you like to...
- take charge: Everyone at Magnolia is in the driver’s seat and we set the direction according to what our customers, colleagues and culture need. No matter the roadblocks you see ahead, you take charge in (re)shaping the destination.
- connect: You never drive alone. Building meaningful connections means creating experiences together that form a foundation of trust so next time there’s a bump in the road, you know someone else has your back.
- be you: Choose your own ways and means. We thrive on making every perspective count so that you feel safe enough to follow your purpose and at the same time pursue one common goal. Our way of growing is to mutually question ourselves and others.
About us
Magnolia started small, driven by two innovators who wanted to build a flexible and powerful CMS. Over the years, we’ve extended this vision to make life easier for our customers and partners, to understand your DX challenges, and to ensure that each platform deployment is truly tailored to your needs.