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About the job
Join us as a Technical Support Engineer, BU Electronics, AP and provide advanced technical support to key OEM customers across Southeast Asia and India. You will partner with sales and global technical teams to solve complex application challenges, support key projects, and drive new business opportunities.
What you will do
- Deliver on‑site and remote technical support to key OEM customers, particularly where technical requirements exceed local capabilities, by troubleshooting complex technical issues and optimizing customer processes.
- Provide advanced technical consultation, application support, and solution recommendations to customers and country sales teams.
- Organize and lead technical training for local sales teams across Southeast Asia and India in alignment with the Regional Technical Support Engineer Manager of BU Electronics, AP.
- Identify, develop, and qualify new project opportunities across Southeast Asia and India by working closely with country sales teams and providing technical insights and recommendations.
- Coordinate timely technical communication with Global BU Electronics for key projects and translate complex or ambiguous customer needs into clear technical requirements for internal support teams.
- Interpret and present advanced technical data, test results, and application findings to key OEM decision‑makers to support product specification, evaluation, and approval.
- Conduct relevant local testing and technical evaluations for OEM customers where feasible within country Customer Solution Center capabilities and ensure timely follow‑up on customer requests.
- Provide technical expertise and support for customer seminars, exhibitions, workshops, and other technical events.
- Lead and support assigned regional technical projects, ensuring effective coordination with sales, Technical Support Engineer, Customer Solution Center, and global technical teams.
- Share technical knowledge, application insights, and best practices across countries to strengthen regional technical capabilities.
- Provide regular updates and reports on key projects and activities to management.
What you will need
- Deliver on‑site and remote technical support to key OEM customers, particularly where technical requirements exceed local capabilities, by troubleshooting complex technical issues and optimizing customer processes.
- Provide advanced technical consultation, application support, and solution recommendations to customers and country sales teams.
- Organize and lead technical training for local sales teams across Southeast Asia and India in alignment with the Regional Technical Support Engineer Manager of BU Electronics, AP.
- Identify, develop, and qualify new project opportunities across Southeast Asia and India by working closely with country sales teams and providing technical insights and recommendations.
- Coordinate timely technical communication with Global BU Electronics for key projects and translate complex or ambiguous customer needs into clear technical requirements for internal support teams.
- Interpret and present advanced technical data, test results, and application findings to key OEM decision‑makers to support product specification, evaluation, and approval.
- Conduct relevant local testing and technical evaluations for OEM customers where feasible within country Customer Solution Center capabilities and ensure timely follow‑up on customer requests.
- Provide technical expertise and support for customer seminars, exhibitions, workshops, and other technical events.
- Lead and support assigned regional technical projects, ensuring effective coordination with sales, Technical Support Engineer, Customer Solution Center, and global technical teams.
- Share technical knowledge, application insights, and best practices across countries to strengthen regional technical capabilities.
- Provide regular updates and reports on key projects and activities to management.
Why You’ll Love Working With Us:
At tesa, we create adhesive solutions that improve the work, products and lives of our customers.
How we do it? At tesa, we dare to create! Therefore, we team up, we challenge ourselves and we set the pace. But we don’t just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.
We are an Equal Opportunity Employer and regard diversity as important for our long‑term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.
By applying you consent for the use of your resume for future opportunities within tesa.
If you want to find out more about tesa please visit us on our corporate web‑page
www.tesa.com
and social media.- Regional Impact: Work with key OEM customers and cross‑functional teams across Southeast Asia and India.
- Technical Expertise: Develop and apply advanced technical and application knowledge in the electronics industry.
- International Collaboration: Collaborate with country sales teams, regional Technical Support Engineer teams, and Global BU Electronics.
- Project Ownership: Lead and support strategic customer projects from technical evaluation through product specification and approval.
- Continuous Development: Strengthen your technical, presentation, project management, and stakeholder management skills in a dynamic international environment.
Apply now
📩 Interested? We'd love to hear from you! Apply now or send your CV to employment.SEA@tesa.com. Only shortlisted candidates will be contacted.
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Yêu cầu kinh nghiệm
Provide advanced technical support to OEM customers across Southeast Asia and India; requires technical expertise in electronics, project management, and stakeholder management skills.