Mô tả công việc
Electronics is one of the most dynamic categories in e-commerce, driving both traffic and sales through fast trends, campaigns, and creator engagement.
In this role you will be responsible for delivering impact on the growth of merchants, by acquiring and helping Chinese sellers succeed on the platform, as well as delivering the best customer experience by providing the best service.
Responsibilities
- Acquire and incubate sellers/brands that potentially contribute remarkable GMV for the category.
- Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality.
- Identify new partnership opportunities that align with merchants’ short‑ and long‑term growth plans and establish JBPs.
- Maintain service quality provided by sellers—low cancellation and return rate, shipping delivery time, and other components to increase conversion rate and customer satisfaction.
- Manage mid‑ and long‑tail merchants by leveraging scalable incubation and management programs and tools.
- Grow long‑tail assortments and long‑tail creators to grow affiliate GMV for the EL cluster.
Minimum Qualifications
- Bachelor's Degree or above.
- Proficient in English, Excel, and PowerPoint.
Preferred Qualifications
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logical and problem‑solving skill.
- A good team player, fast learner, and open to changes.
- 5+ years experience in e-commerce; direct experience in relevant categories preferred.
- Strong connections with brands and big sellers are preferred.
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Yêu cầu kinh nghiệm
Bachelor's degree or above; proficient in English, Excel, and PowerPoint; 5+ years e-commerce experience preferred; strong interpersonal and negotiation skills.