Mô tả công việc

Company Description:

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun‑filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description:

We are seeking a friendly and professional Waiter/ess to join our restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst providing attentive and efficient service.

• Greet and seat guests, ensuring a warm and professional welcome
• Take food and beverage orders accurately and efficiently
• Provide detailed menu information, including daily specials and beverage recommendations
• Serve food and drinks in a timely and courteous manner
• Maintain a clean and organised dining area at all times
• Process payments and handle cash and card transactions accurately
• Collaborate with kitchen staff to ensure smooth service flow
• Respond promptly to guest inquiries and resolve any issues professionally
• Adhere to food safety regulations and hygiene standards
• Assist in setting up and closing down the restaurant

Qualifications:

• Previous experience as a waiter/ess in a high volume luxury hotel or resort environment
• Excellent customer service skills with a strong focus on guest satisfaction
• Strong communication and interpersonal skills
• Ability to work under pressure and multitask effectively
• Good knowledge of food and beverage service techniques
• Basic maths skills for handling bills and payments
• Physical stamina to stand for long periods and carry trays
• Ability to memorise menu items and daily specials
• Fluency in English; additional languages are advantageous
• Familiarity with Vietnamese cuisine and culture (preferred)
• Flexibility to work various shifts, including evenings and weekends
• Willingness to work in Phu Quoc, Vietnam

Additional Information:

What awaits you...

• The opportunity to join an international and innovative and fast‑growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Yêu cầu kinh nghiệm

Previous experience as a waiter in a high-volume luxury hotel or resort; excellent customer service; strong communication; ability to work under pressure; basic math; physical stamina; fluency in English; flexibility for shifts including evenings and weekends.