Warehouse Manager

ACG_3953_JOB

Warehouse Operations Management

• Lead, organize, and oversee all warehouse activities, including receiving, storage, replenishment, picking, packing, and shipping, to ensure operational efficiency, service level achievement, and customer satisfaction.
• Ensure the application of FEFO and FIFO principles across warehouse operations.
• Monitor and achieve KPIs related to service, cost, productivity, and quality.

Inventory Management

• Maintain inventory accuracy and integrity through effective inventory control processes.
• Ensure accurate inventory records and conduct regular cycle counts.
• Perform root cause analysis (RCA) to investigate inventory discrepancies and implement corrective actions.
• Manage slow‑moving inventory items.

EHS & Safety Management

• Establish and maintain a strong safety culture while ensuring compliance with all EHS requirements, applicable laws, and company regulations.
• Ensure compliance with relevant standards and regulations, including ATVSLĐ, PCCC, ISO 45001, and EHS campaigns.
• Lead investigations into incidents, accidents, and near misses.
• Conduct safety training, refresher training, Gemba walks, risk assessments, and continuous safety improvement activities.

Team Leadership & Development

• Build and develop a high‑performing warehouse team through coaching, employee development, and performance management.
• Manage and develop warehouse supervisors, shift leaders, and warehouse officers.
• Establish KPIs and evaluate employee performance.
• Provide training and coaching on core competencies to support staff development.
• Develop succession plans for key positions.

Warehouse Facilities & Equipment Management

• Ensure warehouse facilities and equipment are maintained in safe and operational conditions.
• Oversee regular inspections and maintenance of racking systems, forklifts, docking systems, and other warehouse equipment.

Continuous Improvement

• Drive continuous improvement initiatives to enhance safety, productivity, service quality, and cost efficiency.
• Lead Kaizen, 5 Whys, and other improvement activities to optimize productivity, cost, and service performance.

Compliance & Audit Management

• Ensure compliance with company standards and applicable regulatory requirements.
• Prepare for and participate in internal and external audits.
• Follow up on non‑conformities and define corrective actions to close identified gaps.
• Complete CAPA activities within the required timeframe.
• Manage warehouse documentation in accordance with W&H EHS requirements.

Budget & Performance Management

• Manage the warehouse budget and monitor overall operational performance.
• Develop the warehouse budget and monitor operational costs closely.
• Conduct cost deployment and cost analysis to identify opportunities for improvement.
• Report operational performance and improvement opportunities to management.

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related field.

• Minimum of 5–7 years of experience in warehouse operations.
• At least 3 years of experience in a supervisory or team leadership position.
• Experience in FMCG, Manufacturing, or Distribution Center operations is preferred.

• Warehouse Management
• Inventory Management
• Logistics Operations
• EHS Management
• ISO 45001
• Fire Prevention & Fighting (PCCC)
• Warehouse Management Systems (WMS)
• ERP Systems
• Root Cause Analysis
• Lean & Continuous Improvement

• Leadership and Team Development
• Strategic Planning
• Problem Solving and Decision Making
• Communication and Stakeholder Management
• Analytical Thinking
• Project Management
• Change Management
• Coaching and Mentoring
• Advanced Microsoft Excel
• Power BI (preferred)